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Degraded

Google sign in was unavailable

May 13, 2026 at 3:32pm UTC
Affected services
Backend API

Resolved
May 15, 2026 at 2:29pm UTC

For about two days, Google sign-in was unavailable to users. Email and password continued to work, but the Google login option was returning a generic error. This was caused by a security policy change on our end that did not fully consider the Google login flow.

In addition, our automatic error reporting, where we would typically catch these issues sooner, had a gap in coverage this week, which we have now fixed to prevent similar issues and to catch them faster.

Affected users have been issued a credit to their account. If you were affected and did not receive your credit, please reach out to support@gearconnect.ca.

We are very sorry for the inconvenience here, and the issue has now been fully resolved.

Created
May 13, 2026 at 3:32pm UTC

Google sign-in became unavailable.