Incidents reported on status page for GearConnect Entertainment Software https://status.gearconnect.ca/ https://d1lppblt9t2x15.cloudfront.net/logos/06f1c60c51d61cc1ebbb13751ed81c94.png https://status.gearconnect.ca/ en https://status.gearconnect.ca/incident/604914 Sat, 21 Jun 2025 05:08:10 +0000 https://status.gearconnect.ca/incident/604914#fef0b27799223b441f037229f492f730ab75061918a963bc871fa853d5a141c1 Maintenance completed https://status.gearconnect.ca/incident/604914 Sat, 21 Jun 2025 05:08:10 -0000 https://status.gearconnect.ca/incident/604914#6b11f54d044e6bd75d058982c45e2daa566bdfe5f938c83f652eff07e94c216e For approximately five minutes the backend servers will be offline while undergoing maintenance. You may continue to use GearConnect in Offline Mode during this time. We apologize for the inconvenience, and thank you for your patience. https://status.gearconnect.ca/incident/604914 Sat, 21 Jun 2025 05:08:10 +0000 https://status.gearconnect.ca/incident/604914#fef0b27799223b441f037229f492f730ab75061918a963bc871fa853d5a141c1 Maintenance completed https://status.gearconnect.ca/incident/604914 Sat, 21 Jun 2025 05:08:10 -0000 https://status.gearconnect.ca/incident/604914#6b11f54d044e6bd75d058982c45e2daa566bdfe5f938c83f652eff07e94c216e For approximately five minutes the backend servers will be offline while undergoing maintenance. You may continue to use GearConnect in Offline Mode during this time. We apologize for the inconvenience, and thank you for your patience. https://status.gearconnect.ca/incident/604914 Sat, 21 Jun 2025 05:00:00 -0000 https://status.gearconnect.ca/incident/604914#6b11f54d044e6bd75d058982c45e2daa566bdfe5f938c83f652eff07e94c216e For approximately five minutes the backend servers will be offline while undergoing maintenance. You may continue to use GearConnect in Offline Mode during this time. We apologize for the inconvenience, and thank you for your patience. https://status.gearconnect.ca/incident/604914 Sat, 21 Jun 2025 05:00:00 -0000 https://status.gearconnect.ca/incident/604914#6b11f54d044e6bd75d058982c45e2daa566bdfe5f938c83f652eff07e94c216e For approximately five minutes the backend servers will be offline while undergoing maintenance. You may continue to use GearConnect in Offline Mode during this time. We apologize for the inconvenience, and thank you for your patience. https://status.gearconnect.ca/incident/602998 Sat, 14 Jun 2025 14:04:28 -0000 https://status.gearconnect.ca/incident/602998#1e993c2bbbf9110fcccf9de98a4f0494e217f649e5fa02f4fe6179812f287a37 Backend API recovered. https://status.gearconnect.ca/incident/602998 Sat, 14 Jun 2025 14:04:12 -0000 https://status.gearconnect.ca/incident/602998#998abeab2bd615a1e8acf0d015bacc1a448ac2223076465e3f5fdd0615c9b7dc Accounts Site recovered. https://status.gearconnect.ca/incident/602998 Sat, 14 Jun 2025 13:58:37 -0000 https://status.gearconnect.ca/incident/602998#8cb886c85d1ffeeacb831b66a9304f72e345064144ce09643e504b26dbb83af1 Backend API went down. https://status.gearconnect.ca/incident/602998 Sat, 14 Jun 2025 13:55:02 -0000 https://status.gearconnect.ca/incident/602998#147a54b83cf0eea8d71b718412b616e20ef92cf4f22e9a1883884caf604fbf36 Accounts Site went down. https://status.gearconnect.ca/incident/601913 Thu, 12 Jun 2025 20:41:00 -0000 https://status.gearconnect.ca/incident/601913#84e4f5fe2c504b96099fe68abd1849b349fd053b2f2b031d87c49aaa1a33fcee Service has been restored. https://status.gearconnect.ca/incident/601913 Thu, 12 Jun 2025 20:18:00 -0000 https://status.gearconnect.ca/incident/601913#2c2b4ee87a12cc3ede6859ee023ddc44dddd654f4141d5ab4f88b194d1a345ae Upstream provider is starting to recover, but services are not fully restored just yet. https://status.gearconnect.ca/incident/601913 Thu, 12 Jun 2025 18:04:00 -0000 https://status.gearconnect.ca/incident/601913#29d6009e9aa93c0fbc7700a9015758ca7406d817fd5184bc9343ee405fb232fa The only affected service is telemetry, the app and backend servers continues to operate as normal. Follow updates here: https://www.cloudflarestatus.com/incidents/25r9t0vz99rp. https://status.gearconnect.ca/incident/540912 Mon, 07 Apr 2025 01:16:14 -0000 https://status.gearconnect.ca/incident/540912#ee50c7a019a91190eaed950aa3c05b8b3691c5363778b6f671ac5b3835c106e6 Accounts Site recovered. https://status.gearconnect.ca/incident/540912 Mon, 07 Apr 2025 01:13:45 -0000 https://status.gearconnect.ca/incident/540912#0bd25bfa71f474be71490dea5ac1227ed1fb799f33ea2fc5fc6d7f2555a93a1d Accounts Site went down. https://status.gearconnect.ca/incident/540912 Mon, 07 Apr 2025 00:29:21 -0000 https://status.gearconnect.ca/incident/540912#0cdb600f14037585634a8347586d44bec8a81c56b2ba0082e79e4f52f3336b8e Backend API recovered. https://status.gearconnect.ca/incident/540912 Mon, 07 Apr 2025 00:28:59 -0000 https://status.gearconnect.ca/incident/540912#cae92e86892deb7b0ed93ed737d8bb13f9f53376548b9312c69b2de10c67bbc3 Accounts Site recovered. https://status.gearconnect.ca/incident/540912 Mon, 07 Apr 2025 00:23:25 -0000 https://status.gearconnect.ca/incident/540912#5a1e1011872d28b9b2acfa12d6d80c190c1c4e9803a33e00a2d7584d50de4ca7 Backend API went down. https://status.gearconnect.ca/incident/540912 Mon, 07 Apr 2025 00:22:50 -0000 https://status.gearconnect.ca/incident/540912#d22ac90f5165b2709c64f8abddaf37b5e59ca3344ef63eff5db1174ab6544e00 Accounts Site went down. https://status.gearconnect.ca/incident/514381 Sun, 23 Feb 2025 01:03:21 +0000 https://status.gearconnect.ca/incident/514381#06685bb6c9f613afcbf4fa3d3f2cdbf8cc529e8edb4968691f67ab9e620b72ba Maintenance completed https://status.gearconnect.ca/incident/514381 Sun, 23 Feb 2025 01:03:21 -0000 https://status.gearconnect.ca/incident/514381#bcd53843f46497d4fed74cfa6474eec5c274c858109f8df502717325e1e3dffa We will preforming minor database maintenance during this time. Services may be down for a few minutes. Maintenance is not expected to last longer than 10 minutes. https://status.gearconnect.ca/incident/514381 Sun, 23 Feb 2025 01:03:21 +0000 https://status.gearconnect.ca/incident/514381#06685bb6c9f613afcbf4fa3d3f2cdbf8cc529e8edb4968691f67ab9e620b72ba Maintenance completed https://status.gearconnect.ca/incident/514381 Sun, 23 Feb 2025 01:03:21 -0000 https://status.gearconnect.ca/incident/514381#bcd53843f46497d4fed74cfa6474eec5c274c858109f8df502717325e1e3dffa We will preforming minor database maintenance during this time. Services may be down for a few minutes. Maintenance is not expected to last longer than 10 minutes. https://status.gearconnect.ca/incident/514381 Sun, 23 Feb 2025 01:00:11 -0000 https://status.gearconnect.ca/incident/514381#bcd53843f46497d4fed74cfa6474eec5c274c858109f8df502717325e1e3dffa We will preforming minor database maintenance during this time. Services may be down for a few minutes. Maintenance is not expected to last longer than 10 minutes. https://status.gearconnect.ca/incident/514381 Sun, 23 Feb 2025 01:00:11 -0000 https://status.gearconnect.ca/incident/514381#bcd53843f46497d4fed74cfa6474eec5c274c858109f8df502717325e1e3dffa We will preforming minor database maintenance during this time. Services may be down for a few minutes. Maintenance is not expected to last longer than 10 minutes. https://status.gearconnect.ca/incident/516172 Thu, 20 Feb 2025 14:28:00 -0000 https://status.gearconnect.ca/incident/516172#01502f50ed2d354819401b4c0f32877f464daee2d1ba7c4b1238a1b4d235e87a Telemetry has resumed normally. https://status.gearconnect.ca/incident/516172 Thu, 20 Feb 2025 14:27:00 -0000 https://status.gearconnect.ca/incident/516172#699d0d56140c508cd0acb8ec5a687d790674eb26b46fe37916cfc59d2c7b861a Third party telemetry is down from an upstream provider, but GearConnect itself is unaffected and may continue to be operated as normal. We will update when the issue has been resolved. https://status.gearconnect.ca/incident/492647 Wed, 08 Jan 2025 18:22:00 -0000 https://status.gearconnect.ca/incident/492647#309deb26df4caa900dae7b674d005845e18bbdefaffda3017e5281674376b65c The upstream service has recovered. https://status.gearconnect.ca/incident/492647 Wed, 08 Jan 2025 15:19:00 -0000 https://status.gearconnect.ca/incident/492647#c73f5ddc6f520a91b9ce3bbee9bb60570562a4fb7cfe487946c700b35d896d3f Third party telemetry is down from an upstream provider, but GearConnect itself is unaffected and may continue to be operated as normal. We will update when the issue has been resolved. https://status.gearconnect.ca/incident/489511 Wed, 01 Jan 2025 19:23:03 +0000 https://status.gearconnect.ca/incident/489511#a3823636e31eb6c6a54787c703a3994f7c206c2dba0a75d1f94d8ce549a57245 Maintenance completed https://status.gearconnect.ca/incident/489511 Wed, 01 Jan 2025 19:23:03 -0000 https://status.gearconnect.ca/incident/489511#91179eeaf527c1ed706e26886629f3251d523f04835ffc9413712da22655403f We are upgrading the database, there should be minimal downtime. We will update this page once complete. https://status.gearconnect.ca/incident/489511 Wed, 01 Jan 2025 19:23:03 +0000 https://status.gearconnect.ca/incident/489511#a3823636e31eb6c6a54787c703a3994f7c206c2dba0a75d1f94d8ce549a57245 Maintenance completed https://status.gearconnect.ca/incident/489511 Wed, 01 Jan 2025 19:23:03 -0000 https://status.gearconnect.ca/incident/489511#91179eeaf527c1ed706e26886629f3251d523f04835ffc9413712da22655403f We are upgrading the database, there should be minimal downtime. We will update this page once complete. https://status.gearconnect.ca/incident/489511 Wed, 01 Jan 2025 19:23:03 +0000 https://status.gearconnect.ca/incident/489511#a3823636e31eb6c6a54787c703a3994f7c206c2dba0a75d1f94d8ce549a57245 Maintenance completed https://status.gearconnect.ca/incident/489511 Wed, 01 Jan 2025 19:23:03 -0000 https://status.gearconnect.ca/incident/489511#91179eeaf527c1ed706e26886629f3251d523f04835ffc9413712da22655403f We are upgrading the database, there should be minimal downtime. We will update this page once complete. https://status.gearconnect.ca/incident/489511 Wed, 01 Jan 2025 19:01:54 -0000 https://status.gearconnect.ca/incident/489511#91179eeaf527c1ed706e26886629f3251d523f04835ffc9413712da22655403f We are upgrading the database, there should be minimal downtime. We will update this page once complete. https://status.gearconnect.ca/incident/489511 Wed, 01 Jan 2025 19:01:54 -0000 https://status.gearconnect.ca/incident/489511#91179eeaf527c1ed706e26886629f3251d523f04835ffc9413712da22655403f We are upgrading the database, there should be minimal downtime. We will update this page once complete. https://status.gearconnect.ca/incident/489511 Wed, 01 Jan 2025 19:01:54 -0000 https://status.gearconnect.ca/incident/489511#91179eeaf527c1ed706e26886629f3251d523f04835ffc9413712da22655403f We are upgrading the database, there should be minimal downtime. We will update this page once complete. https://status.gearconnect.ca/incident/456202 Mon, 11 Nov 2024 02:04:57 +0000 https://status.gearconnect.ca/incident/456202#f6f533050d2e8e5f55e5f9fa1878d3e7e3eba0c1b232b4eb61b019550667710c Maintenance completed https://status.gearconnect.ca/incident/456202 Mon, 11 Nov 2024 02:04:57 -0000 https://status.gearconnect.ca/incident/456202#e2f039041ce7091d24d70afa4523e5a2b5a47ad49837b68616aa64e6461c1bb6 We have some upcoming maintenance scheduled on our servers that may result in up to 5 minutes of downtime. Please monitor this status page for any updates, and thank you for your patience! https://status.gearconnect.ca/incident/456202 Mon, 11 Nov 2024 02:04:57 +0000 https://status.gearconnect.ca/incident/456202#f6f533050d2e8e5f55e5f9fa1878d3e7e3eba0c1b232b4eb61b019550667710c Maintenance completed https://status.gearconnect.ca/incident/456202 Mon, 11 Nov 2024 02:04:57 -0000 https://status.gearconnect.ca/incident/456202#e2f039041ce7091d24d70afa4523e5a2b5a47ad49837b68616aa64e6461c1bb6 We have some upcoming maintenance scheduled on our servers that may result in up to 5 minutes of downtime. Please monitor this status page for any updates, and thank you for your patience! https://status.gearconnect.ca/incident/456202 Mon, 11 Nov 2024 02:00:46 -0000 https://status.gearconnect.ca/incident/456202#e2f039041ce7091d24d70afa4523e5a2b5a47ad49837b68616aa64e6461c1bb6 We have some upcoming maintenance scheduled on our servers that may result in up to 5 minutes of downtime. Please monitor this status page for any updates, and thank you for your patience! https://status.gearconnect.ca/incident/456202 Mon, 11 Nov 2024 02:00:46 -0000 https://status.gearconnect.ca/incident/456202#e2f039041ce7091d24d70afa4523e5a2b5a47ad49837b68616aa64e6461c1bb6 We have some upcoming maintenance scheduled on our servers that may result in up to 5 minutes of downtime. Please monitor this status page for any updates, and thank you for your patience! https://status.gearconnect.ca/incident/398480 Mon, 15 Jul 2024 16:21:00 -0000 https://status.gearconnect.ca/incident/398480#e5624e4e847eca318b8b6cabd60f0d00e59d56b770e758cdcbfacbe444d8e8d2 Backend servers back up after a failsafe restart of the server. https://status.gearconnect.ca/incident/398480 Mon, 15 Jul 2024 16:21:00 -0000 https://status.gearconnect.ca/incident/398480#e5624e4e847eca318b8b6cabd60f0d00e59d56b770e758cdcbfacbe444d8e8d2 Backend servers back up after a failsafe restart of the server. https://status.gearconnect.ca/incident/398480 Mon, 15 Jul 2024 16:20:00 -0000 https://status.gearconnect.ca/incident/398480#7d078f7d98e949bc84eada91c3f0fdf512fc3992b1288e9f53958caa2d03e3c2 Backend servers went down. https://status.gearconnect.ca/incident/398480 Mon, 15 Jul 2024 16:20:00 -0000 https://status.gearconnect.ca/incident/398480#7d078f7d98e949bc84eada91c3f0fdf512fc3992b1288e9f53958caa2d03e3c2 Backend servers went down. https://status.gearconnect.ca/incident/391614 Sun, 30 Jun 2024 22:09:53 +0000 https://status.gearconnect.ca/incident/391614#7b77fe39f36d5d5798bc38e551e8b1819e0dbee0dbcec017f3a40bc72494960e Maintenance completed https://status.gearconnect.ca/incident/391614 Sun, 30 Jun 2024 22:09:53 -0000 https://status.gearconnect.ca/incident/391614#dc67a62679c82be3d6a8af17cdaef44e18824bacde3080d6a0fa9980a85255a0 The telemetry servers are moving servers. There should be no affect to end users but some down time may be observed. https://status.gearconnect.ca/incident/391614 Sun, 30 Jun 2024 21:41:00 -0000 https://status.gearconnect.ca/incident/391614#dc67a62679c82be3d6a8af17cdaef44e18824bacde3080d6a0fa9980a85255a0 The telemetry servers are moving servers. There should be no affect to end users but some down time may be observed. https://status.gearconnect.ca/incident/388938 Tue, 25 Jun 2024 02:34:19 +0000 https://status.gearconnect.ca/incident/388938#5abe61c868b10807f1dab1376692fb4bd22099f7faf7a7c8b9667489cf493652 Maintenance completed https://status.gearconnect.ca/incident/388938 Tue, 25 Jun 2024 02:34:19 -0000 https://status.gearconnect.ca/incident/388938#82433a9d978007e31fb861961c3857c56071f5f5ee93bf1aaf6dfcce597f4a79 The backend databases will be undergoing minor maintenance and may require a few minutes of downtime. https://status.gearconnect.ca/incident/388938 Tue, 25 Jun 2024 02:34:19 +0000 https://status.gearconnect.ca/incident/388938#5abe61c868b10807f1dab1376692fb4bd22099f7faf7a7c8b9667489cf493652 Maintenance completed https://status.gearconnect.ca/incident/388938 Tue, 25 Jun 2024 02:34:19 -0000 https://status.gearconnect.ca/incident/388938#82433a9d978007e31fb861961c3857c56071f5f5ee93bf1aaf6dfcce597f4a79 The backend databases will be undergoing minor maintenance and may require a few minutes of downtime. https://status.gearconnect.ca/incident/388938 Tue, 25 Jun 2024 02:27:00 -0000 https://status.gearconnect.ca/incident/388938#82433a9d978007e31fb861961c3857c56071f5f5ee93bf1aaf6dfcce597f4a79 The backend databases will be undergoing minor maintenance and may require a few minutes of downtime. https://status.gearconnect.ca/incident/388938 Tue, 25 Jun 2024 02:27:00 -0000 https://status.gearconnect.ca/incident/388938#82433a9d978007e31fb861961c3857c56071f5f5ee93bf1aaf6dfcce597f4a79 The backend databases will be undergoing minor maintenance and may require a few minutes of downtime. https://status.gearconnect.ca/incident/388351 Sun, 23 Jun 2024 20:23:49 +0000 https://status.gearconnect.ca/incident/388351#c1ab5fd2ca620a0fc88d61f617e17ba0a9e6defd7c539d4bb43f88b58df5d808 Maintenance completed https://status.gearconnect.ca/incident/388351 Sun, 23 Jun 2024 20:23:49 -0000 https://status.gearconnect.ca/incident/388351#c4c4adcca0d55a5312540708af87fc6a0e7bf770e82d88757a65b49fac40fb5c We are migrating databases in preparation for the closed beta. Affected services may include signing up for the newsletter, and may be down for a few moments periodically. We will update this page with when this work is complete. Thank you for your patience! https://status.gearconnect.ca/incident/388351 Sun, 23 Jun 2024 18:57:00 -0000 https://status.gearconnect.ca/incident/388351#c4c4adcca0d55a5312540708af87fc6a0e7bf770e82d88757a65b49fac40fb5c We are migrating databases in preparation for the closed beta. Affected services may include signing up for the newsletter, and may be down for a few moments periodically. We will update this page with when this work is complete. Thank you for your patience!